Privacy Policy Royal47 – Protection of Your Personal Data

Royal47 collects your personal information through several means — either information you provide directly when registering, or information collected automatically as you use our platform. We only collect data that is strictly necessary for the stated purposes.

Information you provide directly:

• Full name as it appears on a valid identification document
• An active mobile phone number
• Valid email address
• Date of birth for age verification purposes
• Bank account details for processing deposits and withdrawals
• Copies of identity documents (KYC) when required
• Proof of current residential address if required for further verification

Information collected automatically:

• IP address and device information (device type, operating system, web browser)
• Access log data including date, time, and pages visited
• Game history and transaction records within the platform
• Cookie and session token data for login session management
• Approximate location data based on IP address

All information collected is gathered for clearly defined purposes and will not be used beyond the scope stated in this policy.

Every piece of information we collect is used for pre-determined purposes. royal47 does not use your data for any purpose unrelated to platform operations without your consent.

For marketing and promotional communications, we only send notifications to users who have given their consent. You may withdraw this consent at any time through your account settings.

Royal47 does not sell, rent, or trade your personal data to any third party for their commercial gain. However, there are limited situations where we may need to share your information:

• Payment service provider: Transaction information is shared with trusted payment processors solely to facilitate your deposits and withdrawals.
• KYC service provider: Identity verification data is shared with third-party verification platforms integrated with our system to expedite the verification process.
• Competent authorities: We will disclose required information if directed by a court order, legal investigation, or applicable regulatory compliance requirement.
• Protection of Royal47's rights: In cases of fraud, platform abuse, or legal proceedings, relevant information may be shared with parties involved in those proceedings.

All third-party service providers working with royal47 are bound by strict data protection agreements and are not permitted to use your data for any purpose outside the scope of services provided to us.

Royal47 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and analyse platform usage patterns.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled.
• Performance Cookies: Collects aggregated data on how users interact with the platform to help us improve its design and functionality. This data does not personally identify individuals.
• Preference Cookies: Saves your preferences such as language, theme, and display settings so you do not need to reset them each time you log in.
• Marketing Cookies: Used only with your consent to display offers and promotions relevant to your gaming interests.

You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

Protecting your data is a responsibility we take seriously. Royal47 implements multiple layers of technical and organisational safeguards to ensure the security of your personal information.

• 256-bit SSL encryption for all data transmitted over the network
• Passwords are stored using a one-way hashing algorithm that cannot be decrypted
• Multi-layer firewall and intrusion detection system active 24/7
• Role-based access control — only authorised staff may access user data
• Regular internal and external security audits
• Encrypted data backups to ensure service continuity
• Two-factor authentication (2FA) is available for all user accounts

While we take all reasonable precautions, no online system can be guaranteed 100% free from threats. You also play an important role in securing your account by maintaining a strong password and never sharing your login credentials with anyone.

Royal47 retains your personal data for as long as necessary to fulfil the original purpose of collection or as required by applicable law.

• Active account data: Retained for the duration your account is active and for a defined period following account closure.
• Transaction records: Retained for a minimum of 5 years from the transaction date as required by financial regulations.
• KYC Documents: Retained for the minimum period required by anti-money laundering laws.
• Support communication logs: Retained for 2 years from the date of last interaction for reference and dispute resolution.
• Access log and security data: Retained for 12 months for security incident investigation purposes.

Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

You have several important rights regarding your personal data held by Royal47. We are committed to making it easy and straightforward for you to exercise these rights.

Royal47 is a platform exclusively dedicated to adult users aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

If we detect or receive information that a user is under the minimum age requirement, the account will be terminated immediately and all related data will be deleted from our systems as promptly as possible.

If you as a parent or guardian believe your child has registered an account on our platform, please contact our support team immediately so that appropriate action can be taken without delay.

The Royal47 platform is integrated with several third-party service providers required to operate the platform, including payment processors, game providers, and identity verification systems. Each provider maintains its own privacy policy.

Royal47 is not responsible for the privacy practices of third parties that are not under our direct control. However, we only partner with organisations that uphold data protection standards comparable to our own.

We recommend reading the privacy policies of relevant third-party service providers if you wish to understand further how your data is handled within the broader ecosystem.

Royal47 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. Any changes made will take effect immediately upon publication on this page.

For significant and material changes, we will notify users via in-platform notifications or email so you have the opportunity to review the changes before continuing to use the platform. The "Updated" date shown at the top of this page always reflects the latest version of our policy.

Your continued use of the Royal47 platform after any changes are published constitutes your acceptance of the updated privacy policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, our team is ready to assist. We encourage you to contact us directly before filing any formal complaint with the relevant authorities.

• Live Chat: The fastest method — available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
• Email: [email protected] — response within 2 business days.
• Data request processing time: Maximum 30 business days from the date a complete request is received.

When contacting us regarding privacy matters, please provide your account number and describe your request clearly so we can assist you efficiently and promptly.